Yesterday you were fine. Today you're sitting in a hospital bed wondering how the hell you're going to pay for all this. Sound familiar?
Look, I've been doing this for years, and I see the same shocked expression on people's faces all the time. One minute they're walking down the street minding their own business, the next they're flat on their back because some idiot property owner couldn't be bothered to fix a broken sidewalk or clear the ice.
I'm Natascia Ayers, and yeah, I'm a personal injury lawyer here in NYC. Before you roll your eyes and think "great, another ambulance chaser," hear me out. I didn't get into this business to get rich quick. I got into it because I got tired of watching regular people get screwed over by insurance companies and negligent jerks who think they can hurt someone and just walk away.
Here's what nobody tells you about getting injured in New York: the system is stacked against you from day one. The insurance companies have armies of lawyers whose only job is to pay you as little as possible. The city has bureaucrats whose job is to find technicalities to dismiss your case. And meanwhile, you're dealing with pain, medical bills, and probably can't work.
That's where I come in. My office represents people throughout NYC and out in The Hamptons. We work on contingency, which means you don't pay me unless I win. And before you ask - yes, we speak Spanish, Italian, and French, because when you're hurt and scared, you should be able to talk to your lawyer in whatever language makes you comfortable.
Alright, let's cut through the legal BS. A personal injury claim is basically this: someone else screwed up, you got hurt because of it, and now they owe you money. It's not rocket science.
The law says there are two kinds of damages you can get. First, there's the stuff you can actually count - medical bills, lost wages, prescription costs, physical therapy. That's the easy part.
Then there's pain and suffering, which is harder to put a number on but just as real. This covers the fact that you're in pain, you can't sleep, you can't play with your kids, you're depressed, anxious, or just plain miserable because of what happened to you. The law recognizes that these things have value too.
But here's the kicker - and this is where a lot of people get screwed - if your accident involved the government (and in NYC, that's a lot of accidents), you've got 90 days to file something called a notice of claim. Miss that deadline by even one day, and you're done. Game over. I don't care how badly you were hurt or how obvious it is that it wasn't your fault.
Why such a short deadline? Because the government wrote the rules, that's why. They don't want to get sued, so they make it as hard as possible for you to sue them.
And here's another thing that'll piss you off: evidence disappears fast. That security camera that caught your accident? They delete the footage after 30 days. Those skid marks on the road? Gone after the next rainstorm. The witness who saw everything? Good luck finding them six months later when they've moved to New Jersey.
This is why people call me from the hospital. Not because I'm pushy, but because I know that every day we wait is a day closer to losing the evidence that could win your case.
Not every accident means you've got a lawsuit. I know that sucks to hear, especially when you're hurt and angry, but it's the truth. The question isn't whether you got injured - it's whether someone else's screwup caused your injury.
Here's what we're looking for: negligence. That's fancy lawyer talk for "someone didn't do what they were supposed to do, and you got hurt because of it."
Let me give you some examples of cases I see all the time:
You're walking down the sidewalk and trip on a broken concrete slab that's been sticking up for months. The property owner knew about it (or should have known) but didn't fix it. That's negligence.
You're driving through an intersection with a green light and some idiot texting on his phone runs a red light and T-bones you. Pretty clear case of negligence there.
You slip on ice outside a building because they didn't salt the sidewalk within four hours after it stopped snowing (yeah, that's actually a law in NYC - look up Administrative Code ยง 16-123 if you don't believe me).
You go to the doctor with chest pains, he doesn't order the right tests, misses your heart attack, and you end up having a massive coronary three days later. Medical malpractice is just another form of negligence.
Sometimes it's not negligence - sometimes someone hurt you on purpose. Like if you get jumped by some drunk asshole outside a bar. You can sue him, sure, but good luck collecting money from a drunk loser. But you might also have a case against the bar if they kept serving him when he was obviously wasted, or if they didn't provide reasonable security.
Here's the thing though - and I'm going to be straight with you - just because you think someone was negligent doesn't mean you can prove it. That's where experience comes in. I've been doing this long enough to know the difference between a case that looks good and a case that is good.
New York City is basically an obstacle course designed to hurt people. Between the construction, the traffic, the crumbling infrastructure, and eight million people all trying to get somewhere at the same time, accidents happen constantly.
Construction sites in NYC are insane. I've seen workers fall off buildings because they weren't given proper safety equipment, get crushed by falling debris, electrocuted by exposed wires, and burned in explosions.
Here's something most people don't know: if you get hurt on a construction site in New York, the laws are heavily stacked in your favor. Labor Law 240 - they call it the "Scaffold Law" - says that if you fall from any height, the property owner and general contractor are automatically liable. They can't even argue that it was partially your fault. You could be drunk, not wearing a hard hat, and dancing on a ladder, and they're still 100% responsible.
Why? Because the legislature decided that construction work is inherently dangerous and the people making money off these projects should be the ones responsible for keeping workers safe.
Car accidents, truck accidents, motorcycle crashes, pedestrian accidents, bicycle accidents, Uber crashes, taxi accidents - if it moves in NYC and it hit you, I've probably handled a case like yours.
Each type of accident has its own issues. Pedestrian accidents are huge here because drivers are nuts and pedestrians think they're immortal. Uber and Lyft accidents get complicated because there are multiple insurance policies involved. Truck accidents are often the worst because of the size difference - when a 40-ton truck hits a car, the car doesn't win.
People think slip and fall cases are easy money. They're not. Property owners have obligations to keep their premises reasonably safe, but "reasonable" is a squishy word that lawyers love to argue about.
The rules are different depending on where you fell. Slip on ice outside a big apartment building? The building owner is responsible. Slip outside a single-family house? That's the city's problem. Slip inside a store? Depends on how long the dangerous condition was there and whether the store knew about it.
I had a case where a woman slipped on a grape in a supermarket. Sounds stupid, right? But it turned out the grape had been there for three hours, multiple employees had walked past it, and there was even security footage showing customers stepping around it. The store knew about the hazard and didn't clean it up. We got her a nice settlement.
The subway system is falling apart, and people get hurt on it every day. Falling on stairs, getting caught in closing doors, injured by falling debris, assaulted on platforms - the list goes on.
Suing the MTA is a nightmare because they've got more lawyers than God and they fight everything. But when they screw up, they screw up big, and the settlements can be substantial.
Medical malpractice cases are probably the most complicated personal injury cases there are. You need to prove not just that the doctor made a mistake, but that the mistake was something no competent doctor would have done, and that the mistake directly caused your injury.
These cases cost a fortune to pursue because you need expert doctors to review the case and testify. That's why a lot of lawyers won't take them unless the damages are really significant.
This breaks my heart every time. Elderly people who can't defend themselves getting neglected, abused, or worse in facilities that are supposed to be caring for them. These cases often involve people who developed bedsores, fell due to inadequate supervision, were given wrong medications, or suffered from dehydration or malnutrition.
The worst part is that families often don't find out about the abuse until it's been going on for months or even years.
I've seen it all, from paper cuts to deaths, and everything in between. But some injuries are obviously worse than others, both in terms of what they do to your life and what they're worth legally.
Traumatic brain injuries are scary because they're often invisible. Someone might look fine on the outside but have serious cognitive problems, memory issues, personality changes, or emotional problems. I've had clients who went from being sharp, successful professionals to not being able to balance a checkbook.
Even "mild" concussions can have lasting effects. And here's the thing that really pisses me off - insurance companies love to minimize brain injuries because they can't see them on an X-ray.
When someone damages their spinal cord, their whole life changes instantly. Depending on where the injury is, they might lose feeling or movement in their legs, arms, or both. They might need round-the-clock care for the rest of their lives.
These cases are worth a lot of money because the lifetime cost of caring for someone with a severe spinal cord injury can easily run into the millions.
People think broken bones are no big deal, but they can be devastating. A bad fracture might require multiple surgeries, months of physical therapy, and still leave you with permanent limitations. I've seen people who broke their leg in a car accident and never walked normally again.
Complex fractures, especially in weight-bearing bones or joints, can lead to arthritis, chronic pain, and permanent disability.
Losing a limb is obviously life-changing, but what people don't realize is how expensive it is. A good prosthetic leg can cost $50,000 or more, and it needs to be replaced every few years. Plus there's all the physical therapy, occupational therapy, and home modifications needed.
Car accidents and falls can cause internal bleeding, organ damage, and other injuries that might not be immediately obvious. I've had clients who seemed fine after an accident but were bleeding internally and nearly died.
Severe burns are among the worst injuries I see. The initial treatment is agony, but then comes months or years of skin grafts, reconstructive surgery, and dealing with permanent scarring and disfigurement.
Here's what a lot of people don't understand: getting seriously injured in an accident doesn't just hurt your body - it messes with your head too. I have clients who are afraid to drive after car accidents, who have panic attacks on the subway, who can't sleep because they keep reliving the accident.
PTSD from accidents is real, and it can be just as disabling as physical injuries. The good news is that New York law allows you to recover money for psychological injuries too.
This is the million-dollar question, sometimes literally. Figuring out what a personal injury case is worth isn't like pricing a used car - there's no Kelly Blue Book for human suffering.
Insurance companies want you to think there's some simple formula. They'll say things like "we pay three times medical bills for pain and suffering." That's complete garbage. I've had cases where the medical bills were $10,000 but the settlement was $500,000, and I've had cases where the medical bills were $100,000 but the case wasn't worth much because the injuries healed completely.
Here's what actually matters:
This seems obvious, but it's more complicated than you think. A small scar on your face might be worth more than a broken arm if you're a model or actor. A back injury might be devastating if you're a construction worker but less significant if you have a desk job.
We look at not just your current injuries, but what problems you're likely to have in the future. Will you need more surgery? Will you develop arthritis? Will you never be able to play sports again?
New York has what's called "pure comparative negligence." That means if you were partially at fault for your accident, your recovery gets reduced by whatever percentage of fault you share.
So if you were jaywalking when you got hit by a car, but the driver was speeding and texting, you might be found 30% at fault and the driver 70% at fault. If your case was worth $100,000, you'd get $70,000.
But here's where it gets interesting: in certain construction accident cases, the comparative negligence rules don't apply. If you fall off a ladder or scaffold, the property owner and general contractor are 100% liable even if you were being careless.
This might surprise you, but where your case gets tried can make a huge difference in what it's worth. Some counties in New York have juries that tend to give higher awards to injured people. Others are more conservative.
Insurance companies know this, and they adjust their settlement offers accordingly. If your case is in a plaintiff-friendly jurisdiction, they'll offer more to settle because they know a jury might give you even more.
Here's something insurance companies don't want you to know: they keep files on lawyers. They know which lawyers settle cases cheap and fast, and which lawyers will fight for every dollar and aren't afraid to go to trial.
If you hire a lawyer who's known for taking whatever the insurance company offers, you're going to get lowballed. If you hire a lawyer who's known for winning big verdicts at trial, you're going to get offered more money to settle.
That's not me being cocky - that's just business. Insurance companies are profit-driven businesses, and they adjust their settlement offers based on who they're dealing with.
This is something people never think about, but it matters. If you get hit by a guy with minimum insurance coverage, you're probably not getting a million-dollar settlement even if your injuries are worth it. You can't squeeze blood from a stone.
On the other hand, if you get hurt on a construction site owned by a major developer, there's probably plenty of insurance money available.
The first few hours and days after an accident can make or break your case. Most people are in shock, dealing with pain, worried about their injuries, and not thinking about legal issues. I get that. But there are some things you absolutely have to do if you want to protect your rights.
I don't care if you think you're fine. I don't care if you don't like doctors. I don't care if you don't have insurance. Get medical attention right away.
Here's why: some injuries don't show symptoms immediately. You might feel fine right after a car accident because of adrenaline, but have a concussion or internal bleeding. I've had clients who seemed fine for days after an accident, then collapsed from internal injuries.
From a legal standpoint, if you don't seek medical treatment right away, the insurance company will argue that you weren't really injured, or that something else caused your injuries.
Always call the police for any car accident, even minor ones. The police report isn't admissible in court, but it can be valuable for insurance purposes and it creates an official record of what happened.
Take pictures of everything - the accident scene, your injuries, property damage, the other person's insurance card, their driver's license. Get contact information from witnesses. If you're too hurt to do this yourself, ask someone to help you.
This is important: don't apologize or admit fault, even if you think you might have done something wrong. People apologize when they're not even at fault - it's just human nature. But insurance companies will use your apology against you later.
Stick to the facts about what happened. Don't speculate about causes or blame.
If you're injured on someone's property, report it to the property owner, manager, or security guard immediately. Ask them to make a written report and get a copy if possible.
The other person's insurance company will try to get you to give a recorded statement about the accident. Don't do it. They're not trying to help you - they're trying to get you to say something they can use to deny or minimize your claim.
Your own insurance company is different - you usually have a duty to cooperate with them. But even then, be careful about what you say and consider having a lawyer present.
Keep track of all your medical treatment, medications, therapy appointments, and any other expenses related to your injury. Also document how your injury has affected your daily life - can't sleep, can't work, can't play with your kids, etc.
Look, I know lawyers have a bad reputation, and some of it is deserved. But when you're up against insurance companies with teams of lawyers and investigators, you need someone in your corner who knows the game.
Don't wait. Evidence disappears, witnesses move, and there are deadlines you might not know about. The sooner you get a lawyer involved, the better we can protect your rights.
Let me tell you something about insurance companies: they are not in the business of paying claims. They're in the business of collecting premiums and keeping as much of that money as possible.
Every dollar they pay you is a dollar that doesn't go to their shareholders. They have entire departments full of people whose job it is to find reasons to deny your claim or pay you as little as possible.
The Quick Settlement: They'll call you within days of your accident and offer to settle your case for what sounds like a lot of money. Don't fall for it. They're hoping to get you to settle before you know how badly you're hurt or have talked to a lawyer.
The Recorded Statement: They'll ask you to give a recorded statement "just to get your side of the story." This is a trap. They're hoping you'll say something that contradicts your later testimony or minimizes your injuries.
The Independent Medical Exam: They'll send you to a doctor they choose for an "independent" medical exam. These doctors are not independent - they're paid by the insurance company to minimize your injuries. I call them "insurance doctors" because that's what they are.
The Delay Game: They'll drag out your case hoping you'll get desperate and accept a low settlement. They know you have bills to pay and can't wait forever.
Surveillance: In bigger cases, they'll hire private investigators to follow you around with cameras, hoping to catch you doing something that contradicts your injury claims. I've had clients who were afraid to leave their house because they knew they were being watched.
This is why you need an experienced personal injury lawyer. We know all their tricks because we've seen them all before. We know how to protect you from making mistakes that could hurt your case.
When insurance companies know they're dealing with a lawyer who's not afraid to go to trial, they take your case more seriously. They can't use their usual tactics because we won't let them.
We also have resources they respect. We can hire our own medical experts, accident reconstruction specialists, economists to calculate your lost earnings, and other professionals who can prove your case.
Most personal injury cases settle out of court, but the possibility of trial is what gives settlement negotiations their power. If insurance companies knew you'd never go to trial, they'd offer you nothing.
I always try to settle cases if the insurance company is offering fair value. Trials are expensive, time-consuming, and there's always risk involved. Even if you have a great case, juries can be unpredictable.
But if the insurance company is lowballing you or denying clear liability, we'll take them to trial. I've won million-dollar verdicts for clients whose cases the insurance company could have settled for much less if they'd been reasonable from the start.
TV shows and movies make trials look dramatic, but real personal injury trials are usually pretty boring. We spend a lot of time going through medical records, showing photographs, and having doctors explain injuries to the jury.
The most important part of trial is jury selection. We want jurors who can relate to you and understand what you've been through. Insurance companies want jurors who don't like lawsuits and think everyone's trying to get rich quick from accidents.
Here's a dirty secret about personal injury lawyers: a lot of them never go to trial. They're what we call "settlement mills" - they take on huge volumes of cases, do minimal work on each one, and settle them all quickly for whatever the insurance company offers.
This works for the lawyers because they make money on volume, but it's terrible for clients. Insurance companies know which lawyers will never go to trial, and they lowball those lawyers' cases accordingly.
I'm not afraid to go to trial. I've been doing it for years, and I'm good at it. Insurance companies know this, which means they make better settlement offers to avoid trial.
Let's talk about money, because I know that's what you're wondering about. How much is this going to cost you?
Personal injury lawyers work on contingency, which means we don't get paid unless you get paid. If we lose your case, you owe us nothing for our legal fees.
The standard contingency fee in New York is one-third of whatever we recover for you. So if we get you $300,000, our fee is $100,000 and you get $200,000.
Some lawyers charge 40% if the case goes to trial, but I think that's excessive. My fee stays at one-third regardless of whether we settle or go to trial.
Legal fees and costs are different things. Costs are expenses like court filing fees, medical records, expert witness fees, deposition costs, etc. These can add up to thousands or even tens of thousands of dollars in complex cases.
Most personal injury lawyers advance these costs, meaning we pay them upfront and get reimbursed from your settlement or verdict. If we lose your case, you're technically responsible for costs, but most lawyers won't go after clients for costs in losing cases.
People sometimes complain about paying lawyer fees, but here's the reality: studies show that people who hire lawyers get more money even after paying legal fees than people who represent themselves.
Insurance companies know they can lowball unrepresented people because most people don't know what their case is worth or how to negotiate effectively. When they see a lawyer involved, they know they have to make reasonable offers.
Not all personal injury lawyers are the same. Some are great, some are terrible, and most are somewhere in between. Here's what you should look for:
Ask any lawyer you're considering how many personal injury cases they've taken to trial in the last five years. If the answer is zero or close to zero, keep looking. You want a lawyer who insurance companies know will go to trial if necessary.
Personal injury cases can be expensive to prosecute properly. You want a lawyer who has the financial resources to hire the best experts and do thorough investigations.
Some lawyers handle everything - divorce, criminal defense, real estate, personal injury. You want someone who focuses primarily on personal injury cases and knows this area of law inside and out.
Ask other lawyers who they'd hire if they got hurt in an accident. Ask doctors who they refer patients to. Check online reviews, but take them with a grain of salt.
You want a lawyer who returns your calls, answers your questions, and keeps you informed about what's happening with your case. Some lawyers treat clients like a case number instead of a human being.
A good lawyer will tell you if your case isn't worth pursuing or if you have problems with your case that might affect the outcome. Lawyers who promise big money without knowing the facts are usually lying.
New York City has some unique characteristics that can affect personal injury cases:
New York is a no-fault state for car accidents, which means your own insurance pays your medical bills and lost wages up to certain limits regardless of who caused the accident. You can still sue for pain and suffering, but your injuries have to meet certain thresholds.
Suing New York City or other government entities involves special rules and shorter deadlines. The notice of claim requirement is strict - miss it and you're done.
New York has some of the strongest construction safety laws in the country. Labor Law 240 provides strict liability for height-related accidents, and Labor Law 241(6) requires contractors to comply with specific safety regulations.
New York uses pure comparative negligence, which means you can recover damages even if you were partially at fault for your accident, though your recovery will be reduced.
Property values in NYC are sky-high, which means property owners usually have substantial insurance coverage. This can mean bigger recoveries for people injured on their property.
If you've been injured in an accident, here's what typically happens when you hire our firm:
We immediately start investigating your case. This includes getting police reports, medical records, photographs of the scene, witness statements, and any other evidence we need.
Your health is the most important thing. We'll help you find good doctors if you need them, and we'll make sure your medical treatment is properly documented for your case.
We handle all communication with insurance companies so you don't have to. We know their tricks and won't let them take advantage of you.
We work with medical experts, accident reconstruction specialists, economists, and other professionals to build the strongest possible case for you.
Most cases settle through negotiation. We'll fight to get you the maximum possible settlement, but we won't recommend settling unless it's fair to you.
If the insurance company won't make a reasonable offer, we'll take your case to trial. We're not afraid of insurance company lawyers, no matter how big their firm is.
Once we recover money for you, whether through settlement or trial, we'll make sure you understand exactly where every dollar is going and help you plan for the future.
Getting injured in an accident sucks. There's no way around it. But if someone else caused your injury through their negligence or wrongdoing, you shouldn't have to bear the financial burden alone.
The law in New York provides a way for injured people to get compensation for their damages. It's not perfect, and it's not always fair, but it's what we have.
Insurance companies and defense lawyers are betting that you don't know your rights, don't understand the system, and will accept whatever they offer just to make the problem go away. Don't let them win that bet.
If you've been injured in an accident that wasn't your fault, call me. The consultation is free, and I'll tell you straight whether you have a case worth pursuing. If I take your case, you don't pay unless we win.
You've already been hurt once. Don't let them hurt you again by not fighting for what you deserve.
Remember: we speak Spanish, Italian, and French, we have offices throughout NYC and The Hamptons, and we're not afraid to take on the biggest insurance companies in the country.
Your accident might have changed your life, but with the right lawyer fighting for you, you can get the money you need to rebuild and move forward. Don't wait - call today.